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This is the web edition of the original ⮫ AC500-S safety user manual, version 1.3.2. This web edition is provided for quick reference only. The original safety user manual must be used to meet functional safety application requirements. |
The errors are shown as they are displayed in Automation Builder. In AC500-S Programming Tool, errors are displayed similar to error messages of AC500 V2 non-safety CPUs.
|
Severity |
Error code |
Description |
Remedy |
|---|---|---|---|
|
2 |
8235 |
Internal error |
Replace module |
|
2 |
8448 |
Operation finished |
Change Safety PLC switch address setting or remove SD-Card from non-safety PLC. Restart Safety PLC. If this error persists, replace Safety PLC. |
|
2 |
8449 |
Wrong user data |
Delete user data from Safety PLC. Restart Safety PLC and write user data again. |
|
2 |
8450 |
Internal PROFIsafe initialization error |
Restart Safety PLC. If this error persists, replace Safety PLC. Contact ABB technical support. |
|
2 |
8460 |
Flash read error |
Restart Safety PLC. If this error persists, replace Safety PLC. Contact ABB technical support. |
|
2 |
8466 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8476 |
Boot project download error |
Reload boot project. If this error persists, replace Safety PLC. |
|
2 |
8488 |
Wrong firmware version |
Update Safety PLC firmware. Restart Safety PLC. If this error persists, replace Safety PLC. |
|
2 |
8491 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8496 |
Overvoltage or undervoltage detected |
Restart Safety PLC. Check Safety PLC setting for power supply error. If this error persists, replace Safety PLC. |
|
2 |
8500 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8704 |
User program triggered safe stop |
Check user program |
|
2 |
8705 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8706 |
Internal PROFIsafe error |
Restart Safety PLC. If this error persists, replace Safety PLC. Contact ABB technical support. |
|
2 |
8707 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8714 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8717 |
Flash write error |
Restart Safety PLC. If this error persists, replace Safety PLC. Contact ABB technical support. |
|
2 |
8721 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8722 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8723 |
Checksum error has occured in Safety PLC |
Restart Safety PLC. If this error persists, replace Safety PLC. |
|
2 |
8729 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8741 |
Cycle time error in Safety PLC |
Check Safety PLC watchdog time. |
|
2 |
8742 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8746 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8747 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8756 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8758 |
Internal error |
Contact ABB technical support. Replace Safety PLC. |
|
2 |
8990 |
PROFIsafe configuration error |
Check F-Parameter configuration of I/O module and reload boot project |
|
3 |
12561 |
Safety source addresses cannot be checked |
Check PROFIsafe F-Host library version (2.0.0 or above). If this error persists, contact ABB technical support. |
|
3 |
12570 |
Error in configuration data, safety PLC has not accepted configuration data, e.g., mismatch between safety and non-safety PLC configuration. |
Create new configuration data for both safety and non-safety PLC again, re-create and download boot projects to both safety and non-safety PLC again. |
|
3 |
12571 |
Error in configuration data, Safety PLC cannot read configuration data |
Create boot project |
|
3 |
12598 |
PROFIsafe F_Dest_Add rules are violated |
Check Safety PLC configuration or switch address setting against PROFIsafe F_Dest_Add configuration rules. Restart Safety PLC. If this error persists, contact ABB technical support. |
|
3 |
32770 |
Watchdog error coupler |
|
|
3 |
32771 |
Wrong firmware version of Communication Module |
Update firmware |
|
3 |
32772 |
Initialisation of Safety Module on slot failed. More than one Safety Module plugged |
Remove this module or Only that one Safety Module plugged -> defective, replace this module |
|
3 |
32774 |
Invalid configuration data |
Check configuration |
|
3 |
32775 |
Safety Module not found |
Check configuration. At Safety PLC: Check Safety PLC switch address setting. Restart Safety PLC. If this error persists, replace Safety PLC. |
|
3 |
32776 |
Safety Module has wrong type |
Check configuration |
|
3 |
32777 |
Program not started because of configuration error |
Check configuration |
|
3 |
32778 |
Program not started, no application running in Safety Module |
Check configuration, download safety application to Safety Module |
|
4 |
16640 |
Reserved switch address setting. |
Warning |
|
4 |
16644 |
Boot project not loaded, maximum power dip reached |
Restart Safety PLC |
|
4 |
16648 |
Power dip data missed or corrupted. Default power dip data was flashed by Safety PLC |
Warning |
|
4 |
16659 |
CRC error boot project |
Create new boot project and restart Safety PLC |
|
4 |
16909 |
Flash write error (production data) |
Warning |
|
4 |
16935 |
More than one instance of SF_WDOG_TIME_SET or SF_MAX_POWER_DIP_SET |
Warning |
|
4 |
16922 |
No or wrong configuration data from PM5x, run state not possible |
Create correct boot project at PM5x |
|
4 |
17421 |
Flash write error (boot project) |
Warning |
|
4 |
17677 |
Flash write error (boot code) |
Warning |
|
4 |
17933 |
Flash write error (firmware) |
Warning |
|
4 |
18189 |
Flash write error (password) |
Warning |
|
4 |
18445 |
Flash write error (user data) |
Warning |
|
4 |
18701 |
Flash write error (user data) |
Warning |
|
4 |
18957 |
Flash write error (internal) |
Warning |
|
4 |
19213 |
Flash write error (internal) |
Warning |
|
4 |
19469 |
Flash write error (internal) |
Warning |
|
Severity |
SubSysteminfo <n> |
Error code |
Description |
Remedy |
|---|---|---|---|---|
|
2 |
0 - 31 |
28715 |
F-device instance <n>, Internal PROFIsafe error |
Restart Safety PLC. If this error persists, replace Safety PLC. Contact ABB technical support. |
|
3 |
0 - 31 |
28673 |
F-device instance <n>, Safety destination address not valid (F_Dest_Add) |
Check Safety PLC configuration or switch address setting. Restart Safety PLC. If this error persists, replace Safety PLC. |
|
3 |
0 - 31 |
28674 |
F-device instance <n>, Safety source address not valid (F_Source_Add) |
Check Safety PLC configuration. |
|
3 |
0 - 31 |
28682 |
F-device instance <n>, Parameter "F_SIL" exceeds SIL from specific device application |
Check Safety PLC configuration. |
|
3 |
0 - 31 |
28683 |
F-device instance <n>, Safety watchdog time value is 0 ms (F_WD_Time) |
Check Safety PLC configuration. |
|
3 |
0 - 31 |
28691 |
F-device instance <n>, CRC1-Fault |
Check Safety PLC configuration. If this error persists, contact ABB technical support. |
|
3 |
0 - 31 |
28692 |
F-device instance <n>, PROFIsafe communication error |
Restart the module. If this error persists, contact ABB technical support. |
|
3 |
0 - 31 |
28697 |
F-device instance <n>, PROFIsafe watchdog timed out |
Restart the module. If this error persists, increase PROFIsafe watchdog time. |
|
3 |
0 - 31 |
28698 |
F-device instance <n>, Parameter "F_Block_ID" is invalid |
Check Safety PLC configuration. |
|
3 |
0 - 31 |
28700 |
F-device instance <n>, Mismatch of safety destination address (F_Dest_Add) |
Check Safety PLC configuration or switch address setting. Restart Safety PLC. If this error persists, replace Safety PLC. |
|
3 |
0 - 31 |
28712 |
F-device instance <n>, Version of F-Parameter set incorrect |
Check Safety PLC configuration. |
|
3 |
0 - 31 |
28714 |
F-device instance <n>, Parameter "F_CRC_Length" does not match the generated values |
Check Safety PLC configuration. |
|
AC500/AC500-S error code |
PROFINET channel error type |
PROFINET diagnostic information |
|---|---|---|
|
28700 |
64 |
Mismatch of safety destination address (F_Dest_Add) |
|
28673 |
65 |
Safety destination address not valid (F_Dest_Add) |
|
28674 |
66 |
Safety source address not valid (F_Source_Add) |
|
28683 |
67 |
Safety watchdog time value is 0 ms (F_WD_Time) |
|
28682 |
68 |
Parameter "F_SIL" exceeds SIL from specific device application |
|
28714 |
69 |
Parameter "F_CRC_Length" does not match the generated values |
|
28712 |
70 |
Version of F-Parameter set incorrect |
|
28691 |
71 |
CRC1-Fault |
|
28698 |
76 |
F_Block_ID not supported |
|
28692 |
77 |
Transmission error: data inconsistent (CRC2 error) |
|
28697 |
78 |
Transmission error: timeout (F_WD_Time or F_WD_Time_2 elapsed) |