Error messages for safety CPUsPermalink

This is the web edition of the original ‎⮫ AC500-S safety user manual, version 1.3.2. This web edition is provided for quick reference only. The original safety user manual must be used to meet functional safety application requirements.

The errors are shown as they are displayed in Automation Builder. In AC500-S Programming Tool, errors are displayed similar to error messages of AC500 V2 non-safety CPUs.

Table 1164: Common error messages for all safety CPUs

Severity

Error code

Description

Remedy

2

8235

Internal error

Replace module

2

8448

Operation finished

Change Safety PLC switch address setting or remove SD-Card from non-safety PLC. Restart Safety PLC. If this error persists, replace Safety PLC.

2

8449

Wrong user data

Delete user data from Safety PLC. Restart Safety PLC and write user data again.

2

8450

Internal PROFIsafe initialization error

Restart Safety PLC. If this error persists, replace Safety PLC. Contact ABB technical support.

2

8460

Flash read error

Restart Safety PLC. If this error persists, replace Safety PLC. Contact ABB technical support.

2

8466

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8476

Boot project download error

Reload boot project. If this error persists, replace Safety PLC.

2

8488

Wrong firmware version

Update Safety PLC firmware. Restart Safety PLC. If this error persists, replace Safety PLC.

2

8491

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8496

Overvoltage or undervoltage detected

Restart Safety PLC. Check Safety PLC setting for power supply error. If this error persists, replace Safety PLC.

2

8500

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8704

User program triggered safe stop

Check user program

2

8705

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8706

Internal PROFIsafe error

Restart Safety PLC. If this error persists, replace Safety PLC. Contact ABB technical support.

2

8707

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8714

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8717

Flash write error

Restart Safety PLC. If this error persists, replace Safety PLC. Contact ABB technical support.

2

8721

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8722

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8723

Checksum error has occured in Safety PLC

Restart Safety PLC. If this error persists, replace Safety PLC.

2

8729

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8741

Cycle time error in Safety PLC

Check Safety PLC watchdog time.

2

8742

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8746

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8747

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8756

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8758

Internal error

Contact ABB technical support. Replace Safety PLC.

2

8990

PROFIsafe configuration error

Check F-Parameter configuration of I/O module and reload boot project

3

12561

Safety source addresses cannot be checked

Check PROFIsafe F-Host library version (2.0.0 or above). If this error persists, contact ABB technical support.

3

12570

Error in configuration data, safety PLC has not accepted configuration data, e.g., mismatch between safety and non-safety PLC configuration.

Create new configuration data for both safety and non-safety PLC again, re-create and download boot projects to both safety and non-safety PLC again.

3

12571

Error in configuration data, Safety PLC cannot read configuration data

Create boot project

3

12598

PROFIsafe F_Dest_Add rules are violated

Check Safety PLC configuration or switch address setting against PROFIsafe F_Dest_Add configuration rules. Restart Safety PLC. If this error persists, contact ABB technical support.

3

32770

Watchdog error coupler

3

32771

Wrong firmware version of Communication Module

Update firmware

3

32772

Initialisation of Safety Module on slot failed. More than one Safety Module plugged

Remove this module or Only that one Safety Module plugged -> defective, replace this module

3

32774

Invalid configuration data

Check configuration

3

32775

Safety Module not found

Check configuration. At Safety PLC: Check Safety PLC switch address setting. Restart Safety PLC. If this error persists, replace Safety PLC.

3

32776

Safety Module has wrong type

Check configuration

3

32777

Program not started because of configuration error

Check configuration

3

32778

Program not started, no application running in Safety Module

Check configuration, download safety application to Safety Module

4

16640

Reserved switch address setting.

Warning

4

16644

Boot project not loaded, maximum power dip reached

Restart Safety PLC

4

16648

Power dip data missed or corrupted. Default power dip data was flashed by Safety PLC

Warning

4

16659

CRC error boot project

Create new boot project and restart Safety PLC

4

16909

Flash write error (production data)

Warning

4

16935

More than one instance of SF_WDOG_TIME_SET or SF_MAX_POWER_DIP_SET

Warning

4

16922

No or wrong configuration data from PM5x, run state not possible

Create correct boot project at PM5x

4

17421

Flash write error (boot project)

Warning

4

17677

Flash write error (boot code)

Warning

4

17933

Flash write error (firmware)

Warning

4

18189

Flash write error (password)

Warning

4

18445

Flash write error (user data)

Warning

4

18701

Flash write error (user data)

Warning

4

18957

Flash write error (internal)

Warning

4

19213

Flash write error (internal)

Warning

4

19469

Flash write error (internal)

Warning

Table 1165: Additional error messages for SM560-S-FD-1 / SM560-S-FD-4 safety CPUs

Severity

SubSysteminfo <n>

Error code

Description

Remedy

2

0 - 31

28715

F-device instance <n>, Internal PROFIsafe error

Restart Safety PLC. If this error persists, replace Safety PLC. Contact ABB technical support.

3

0 - 31

28673

F-device instance <n>, Safety destination address not valid (F_Dest_Add)

Check Safety PLC configuration or switch address setting. Restart Safety PLC. If this error persists, replace Safety PLC.

3

0 - 31

28674

F-device instance <n>, Safety source address not valid (F_Source_Add)

Check Safety PLC configuration.

3

0 - 31

28682

F-device instance <n>, Parameter "F_SIL" exceeds SIL from specific device application

Check Safety PLC configuration.

3

0 - 31

28683

F-device instance <n>, Safety watchdog time value is 0 ms (F_WD_Time)

Check Safety PLC configuration.

3

0 - 31

28691

F-device instance <n>, CRC1-Fault

Check Safety PLC configuration. If this error persists, contact ABB technical support.

3

0 - 31

28692

F-device instance <n>, PROFIsafe communication error

Restart the module. If this error persists, contact ABB technical support.

3

0 - 31

28697

F-device instance <n>, PROFIsafe watchdog timed out

Restart the module. If this error persists, increase PROFIsafe watchdog time.

3

0 - 31

28698

F-device instance <n>, Parameter "F_Block_ID" is invalid

Check Safety PLC configuration.

3

0 - 31

28700

F-device instance <n>, Mismatch of safety destination address (F_Dest_Add)

Check Safety PLC configuration or switch address setting. Restart Safety PLC. If this error persists, replace Safety PLC.

3

0 - 31

28712

F-device instance <n>, Version of F-Parameter set incorrect

Check Safety PLC configuration.

3

0 - 31

28714

F-device instance <n>, Parameter "F_CRC_Length" does not match the generated values

Check Safety PLC configuration.

Table 1166: Mapping of AC500/AC500-S error codes to PROFINET channel error types

AC500/AC500-S error code

PROFINET channel error type

PROFINET diagnostic information

28700

64

Mismatch of safety destination address (F_Dest_Add)

28673

65

Safety destination address not valid (F_Dest_Add)

28674

66

Safety source address not valid (F_Source_Add)

28683

67

Safety watchdog time value is 0 ms (F_WD_Time)

28682

68

Parameter "F_SIL" exceeds SIL from specific device application

28714

69

Parameter "F_CRC_Length" does not match the generated values

28712

70

Version of F-Parameter set incorrect

28691

71

CRC1-Fault

28698

76

F_Block_ID not supported

28692

77

Transmission error: data inconsistent (CRC2 error)

28697

78

Transmission error: timeout (F_WD_Time or F_WD_Time_2 elapsed)